FAQ

Frequently Asked Questions (FAQ)

1. Do you offer returns or refunds?

No, we do not accept returns or provide refunds.

2. Can I exchange a product?

Yes, we accept exchanges within 7 days of receiving your order, provided:

• The product is in its original condition.

• It is unworn, unwashed, and includes the original shipping label. If these conditions are not met, the item will not be eligible for exchange.

3. Are exchanges allowed during sales?

No, exchanges are not allowed on items purchased during sale periods.

4. How do I request an exchange?

To request an exchange, email us at sleepysleve@gmail.com with your order details and the reason for the exchange. Our team will guide you through the process.

5. What payment methods do you accept?

We accept UPI, cash on delivery (COD), all major credit cards, debit cards, and popular digital wallets.

6. Do you offer international shipping?

Currently, we only ship within India. Stay tuned for updates as we expand internationally.

7. How long does shipping take?

Shipping typically takes 5-7 business days. Once your order is shipped, we’ll provide tracking information.

8. Can I cancel my order?

Yes, you can cancel your order before it gets shipped. Please reach out to us as soon as possible to initiate the cancellation.

9. Who do I contact for additional queries?

For any further questions, email us at sleepysleve@gmail.com, and our team will be happy to assist.